Privacy Policy

Higher Corporation for Specialized Economic Zones – (ZonesCorp)P.O. Box 36000 Abu Dhabi ("ZonesCorp") is bound by privacy laws and laws governing the rights of individuals under the Federal Law of the United Arab Emirates and specific laws and regulations in the Emirate of Abu Dhabi.  This Privacy Policy outlines what sort of personal information ZonesCorp holds, the purposes for which it is held, and how that information is collected, held, used and disclosed.

By providing your personal information to ZonesCorp and by agreeing to provide your acceptance to both the Terms and Conditions and this Privacy Policy in the consent box provided, you (“User”) consent to the collection, processing and use of your personal information as described in this Privacy Policy.

Information ZonesCorp collect

The personal information ZonesCorp collects will vary depending on the circumstances but, in all cases, ZonesCorp will only collect information that is relevant to our business relationship.  For example, ZonesCorp may collect an individual's name, contact details, information about our interaction and other relevant details that will assist in our business dealings and associated business development.  In some cases, ZonesCorp may be required by law to collect personal information.

ZonesCorp will not collect sensitive information about the User without your consent or unless ZonesCorp is otherwise entitled to do so. 

If ZonesCorp does not collect this information, ZonesCorp may not be able to provide the User our Services.

ZonesCorp will not store credit / debit cards details and personally identifiable information, and such details or information will not be sold, shared, rented or leased to any third parties.

How ZonesCorp collects personal information.

ZonesCorp usually collects information about the User when the User is in contact with ZonesCorp, including over the telephone, when the User sends correspondence (e.g. by letter, facsimile or email) or when the User has contact with us in person.

ZonesCorp may also collect personal information the User provided through this Website such as email addresses.

Where practical, ZonesCorp will collect personal information from the User directly. ZonesCorp may also collect your personal information from a third party. For example, ZonesCorp may collect personal information through our interactions with third parties with whom ZonesCorp does business, such as clients who use our services, employees and contractors or suppliers of ZonesCorp engaged to assist us in the provision of those services. 

How ZonesCorp uses personal information

ZonesCorp uses personal information to enable us to provide Services to a User and for business development and marketing purposes including sending the User marketing communications (unless the User lets us know that the User wish to opt out of receiving such communications). 

ZonesCorp will not use the information for any other purpose unless this is disclosed to the User when ZonesCorp collect the information.

ZonesCorp may disclose personal information to the following (Third Parties):

  • Other companies within the ZonesCorp Group and their employees;
  • External service providers, such as contractors, consultants (including information technology consultants) or suppliers who ZonesCorp engage in the provision of our services, and auditors, taxation and legal advisers.  These service providers are only permitted to use the information for the services or function for which they have been engaged, and in accordance with the law; and
  • Regulatory bodies, government agencies and law enforcement bodies.
 
 

In using and storing your personal information and/or in disclosing your personal information to the Third Parties or otherwise providing any of the Third Parties with access to your personal information, ZonesCorp may be required to transfer your personal information to jurisdictions outside the United Arab Emirates.

By providing your personal information to ZonesCorp and by agreeing to provide your acceptance to both the Terms and Conditions and this Privacy Policy in the consent box provided, you (the User) are consenting to the transfer of your personal information to jurisdictions outside the United Arab Emirates.

How ZonesCorp keep personal information secure

ZonesCorp will take all reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure using physical, electronic and procedural safeguards.  To keep electronic information secure, ZonesCorp uses a range of security measures.

ZonesCorp endeavours to make sure that the personal information which ZonesCorp hold is accurate, complete and up to date.  If ZonesCorp is notified that the information ZonesCorps hold is not accurate, complete or up‑to‑date, ZonesCorp will take steps to ensure that it is corrected or the changes to the information noted.

If the User believe that personal information, that ZonesCorp holds about the User is incorrect, incomplete or inaccurate, the User may request amendment of it by contacting us via the 'contact us' page on this site. [Note: insert hyperlink].

Personal information that is no longer needed.

ZonesCorp destroys personal information that is no longer needed for the purposes for which it was collected or if ZonesCorp is no longer required by law to retain it, using secure methods to destroy or de‑identify the information.  Hard copy documents are properly disposed of and all electronic information is deleted from our systems.

Access to personal information

In most circumstances ZonesCorp allows an individual to access the personal information ZonesCorp holds about them. There are exceptions to this right so that access may be denied where ZonesCorp feels that making the information available would either reveal a commercially sensitive decision making process, would reveal personal information about another person, or where ZonesCorp is legally prevented from disclosing such information.

If ZonesCorp refuses to provide a User with access to personal information, ZonesCorp will provide the User with reasons for the refusal.

Enquiries – Contact us

Any questions or enquiries relating to this Privacy Policy or our privacy practices or procedures, including requests for access to personal information or amendments to information, should be directed to ZonesCorp at: Higher Corporation for Specialized Economic Zones – (ZonesCorp)P.O. Box 36000 Abu Dhabi.

ZonesCorp aims to resolve any enquiries promptly.  ZonesCorp may charge a fee for costs incurred by us in providing access to personal information, such as photocopying, administration and postage costs.